We ship your order within 24 hours via DHL including tracking. You will normally receive the package within 1-3 working days.

If you do not like your product or you would like to return it for any other reason, you can return your package to us within 14 days of receiving the goods.

Please send your return exclusively to our warehouse address:

AVIOR Design UG
Korber Strasse 15/1
71364 Winnenden
Germany

Please ensure that the products are returned in their original packaging.

As soon as we receive your return, we will process it as quickly as possible and refund your purchase amount.

As long as you have not received a shipping confirmation, you can still change or cancel your order. To do so, contact us at info@aviorstore.de.

We will try our best to process your request before shipping your order, but unfortunately we cannot guarantee this.

Yes, we ship worldwide free of charge.

High Quality Shell Core Pearls:

• Made from the mother of pearl of mussels, without environmentally harmful pearl fishing.
• After final polishing to a high gloss, they are more durable than freshwater pearls and do not scratch.
  

Sterling silver plated with multi-protection layer:

• Combines the properties of the highest quality precious metals: 925 sterling silver, polished copper, palladium and rhodium.
• This special development makes the chain harder (rhodium) and higher quality (palladium), while sterling silver provides the radiant look.

Our materials are specially selected for their durability so that you can wear your Avior necklace every day. If your necklace gets wet, we still recommend that you dry it with a cloth as quickly as possible so that it retains its full shine. We are happy to include a few care tips with your order!

Then please contact us at any time via our contact form or by email at info@aviorstore.de