We ship your order within 24 hours via DHL, including tracking updates. Your package will usually arrive within 1–3 business days.

If you are not satisfied with your product or would like to return it for any other reason, you can send your package back to us within 14 days of receiving your order.

Please send all returns exclusively to our warehouse address:

AVIOR Design UG
Korber Straße 15/1
71364 Winnenden
Germany

Please make sure that the products are returned in their original packaging.

As soon as we receive your return, we will process it as quickly as possible and refund your purchase amount.

As long as you have not yet received a shipping confirmation, you can still change or cancel your order. To do so, please contact us at info@aviorstore.de. We will do our best to process your request before your order is shipped; however, we cannot guarantee this.

Yes, we ship worldwide.

Avior® jewelry is made from high-quality materials selected for durability, comfort, and a premium finish. Depending on the design, we use materials such as stainless steel and carefully applied coatings to ensure long-lasting shine and resistance to tarnishing.

Our materials are carefully selected for their durability, so you can wear your Avior necklace every day. If your necklace does get wet, we still recommend drying it with a cloth as soon as possible to help maintain its full shine. We’re also happy to include a few care tips with your order!

Our products are manufactured in carefully selected production facilities that meet our quality standards. We work closely with our manufacturing partners to ensure high-quality craftsmanship, durability, and consistent product quality.