Política de privacidad

Controller responsible for data processing:

AVIOR Design UG (limited liability)
Friedensstraße 1
71364 Winnenden
Germany

We appreciate your interest in our online store. Protecting your privacy is very important to us. Below, we provide detailed information about how your data is handled.

1. Access Data and Hosting

You can visit our websites without providing any personal information. Whenever a webpage is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.

This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the website and improving our offering. This serves to safeguard our legitimate interests in the correct presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

Content Delivery Network

For the purpose of shorter loading times, we use a so-called Content Delivery Network (“CDN”) for some offers. With this service, content such as large media files is delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service providers. Our service providers work for us within the framework of data processing agreements.

Our service providers are located and/or use servers in countries outside the EU and EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on the standard data protection clauses of the European Commission.

If you have questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

2. Data Processing for Contract Handling and Contact

2.1 Data Processing for Contract Handling

We collect personal data when you voluntarily provide it to us as part of your order or when contacting us (e.g., via contact form or email). Mandatory fields are marked as such because we require this data to process the contract or handle your inquiry, and without this information you cannot complete the order or send the contact request.

The data collected can be seen from the respective input forms.

We use the data you provide to process contracts and handle your inquiries (including inquiries regarding warranty claims, service disruptions, and any statutory update obligations) in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.

Further information on the processing of your data, particularly regarding disclosure to our service providers for order, payment, and shipping processing, can be found in the following sections of this privacy policy.

After complete processing of the contract, your data will be restricted for further processing and deleted after expiration of tax and commercial retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further use data as permitted by law and explained in this statement.

2.2 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR when you voluntarily provide this information when contacting us (e.g., via contact form, live chat tool, or email).

Mandatory fields are marked as such because we require this data to process your inquiry.

The data collected can be seen from the respective input forms.

After your inquiry has been completely processed, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further use data as permitted by law and explained in this statement.

3. Data Processing for Shipping Purposes

To fulfill the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass your data on to the shipping service provider commissioned with the delivery insofar as this is necessary for the delivery of ordered goods.

If you have questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Data Transfer to Shipping Providers for Delivery Notifications

If you have given us your express consent during or after your order, we will pass your email address to the selected shipping service provider in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR so that they can contact you prior to delivery for the purpose of delivery notification or coordination.

Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below.

After revocation, we will delete your data provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to further use data as permitted by law and explained in this statement.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

4. Data Processing for Payment Processing

When processing payments in our online store, we work together with these partners: technical service providers, banks, and payment service providers.

4.1 Data Processing for Transaction Handling

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us within the framework of order processing, or to the commissioned banks or the selected payment service provider, insofar as this is necessary for payment processing.

This serves the fulfillment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.

In some cases, payment service providers collect the data required for payment processing themselves, e.g., on their own website or through technical integration into the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

If you have questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

4.2 Data Processing for Fraud Prevention and Optimization of Payment Processes

If necessary, we provide our service providers with additional data, which they use together with the data necessary for payment processing as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g., invoicing, handling disputed payments, accounting support).

According to Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in fraud prevention and efficient payment management.

5. Email Advertising

5.1 Email Newsletter with Registration

If you subscribe to our newsletter, we use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a link provided in the newsletter.

After unsubscribing, we delete your email address from the recipient list unless you have expressly consented to further use of your data or we reserve the right to further use data as permitted by law and explained in this statement.

5.2 Email Newsletter Without Registration and Your Right to Object

If we receive your email address in connection with the sale of a product or service and you have not objected, we reserve the right to regularly send you offers for similar products from our range by email based on Section 7 para. 3 UWG.

This serves to safeguard our legitimate interests in advertising to our customers in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

You may object to this use of your email address at any time by sending a message to the contact option described in this privacy policy or via a link provided in the advertising email, without incurring any costs other than transmission costs according to the basic rates.

5.3 Sending Review Requests by Email

If you have given us your express consent during or after your order in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use your email address to request a review of your order through the review system we use.

This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided in the review request.

After revoking your consent, we delete your email address from the recipient list unless you have expressly consented to further use of your data or we reserve the right to further use data as permitted by law and explained in this statement.

6. Cookies and Other Technologies

General Information

To make visiting our website attractive and enable the use of certain functions, we use technologies including so-called cookies on various pages.

Cookies are small text files that are automatically stored on your device. Some cookies are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies).

Protection of Privacy on End Devices

When using our online services, we use technologies that are absolutely necessary to provide the telemedia service expressly requested by you. The storage of information on your device or access to information already stored on your device does not require consent in this respect.

For functions that are not absolutely necessary, the storage of information on your device or access to information already stored on your device requires your consent. Please note that if consent is not granted, parts of the website may not be fully usable. Any consent you have given remains valid until you adjust or reset the respective settings on your device.

Subsequent Data Processing by Cookies and Other Technologies

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g., shopping cart functionality). Through these technologies, IP address, time of visit, device and browser information, and information about your use of our website (e.g., information about shopping cart contents) are collected and processed.

Within the framework of a balancing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

We also use technologies to fulfill legal obligations to which we are subject (e.g., to prove consent to the processing of your personal data) as well as for web analytics and online marketing.

Further information including the respective legal basis for data processing can be found in the following sections of this privacy policy.

Cookie Settings

You can find the cookie settings for your browser under the following links:

Microsoft Edge™
Safari™
Chrome™
Firefox™
Opera™

If you have consented to the use of technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you may revoke your consent at any time by sending a message to the contact option described in this privacy policy.

7. Use of Cookies and Other Technologies

We use the following cookies and other technologies from third-party providers on our website.

Unless otherwise stated for the individual technologies, this is done based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.

Once the purpose no longer applies and the use of the respective technology by us ends, the data collected in this context will be deleted.

You may revoke your consent at any time with effect for the future.

Further information about your withdrawal options can be found in the section “Cookies and Other Technologies.”

7.1 Use of Google Services

We use the technologies described below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

The information automatically collected by Google technologies about your use of our website is generally transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Unless otherwise stated for the individual technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR.

Further information about data processing by Google can be found in Google’s privacy policy.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and EEA. No adequacy decision by the European Commission exists for these countries. Our cooperation with them is based on the standard data protection clauses of the European Commission.

Google Analytics

For website analytics purposes, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which user profiles are created using pseudonyms.

Cookies may be used for this purpose.

If you visit our website from the EU, your IP address will be stored on a server located within the EU to derive location data and then immediately deleted before traffic is forwarded to further Google servers for processing.

Data processing takes place on the basis of a data processing agreement with Google.

For the purpose of optimized marketing of our website, we have activated the data sharing settings for “Google products and services.” This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services.

We also use the so-called User-ID function for optimized marketing purposes. This function allows us to assign a unique permanent ID to your interaction data across one or more sessions and analyze your user behavior across devices and sessions.

For web analytics and advertising purposes, the Google Analytics extension function enables recognition of your browser when visiting other websites through the DoubleClick cookie.

Google will use this information to compile reports on website activity and provide other services related to website usage.

If you do not consent to the use of Google Analytics in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, no cookies will be stored or read on your device.

To close gaps in web analytics through behavioral and conversion modeling, pings with data (user agent, consent behavior information, screen resolution, IP address) are sent to Google.

Google Ads

For advertising purposes in Google search results and on third-party websites, the Google Remarketing cookie is set when you visit our website. This automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, and information about your use of our website) using a pseudonymous cookie ID and based on the pages you visit.

Further data processing only takes place if you have activated the “personalized advertising” setting in your Google account.

For website analytics and event tracking, we measure your subsequent usage behavior via Google Ads Conversion Tracking if you have reached our website through a Google Ads advertisement.

Cookies may be used and data collected (IP address, time of visit, device and browser information, and information about your use of our website based on predefined events such as website visits or newsletter registrations).

If you do not consent to the use of Google Ads in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, no cookies will be stored or read on your device.

7.2 Use of Facebook Services

Facebook Analytics

As part of Facebook Business Tools, statistics about visitor activities on our website are created from the data collected via the Facebook Pixel regarding your use of our website.

Data processing takes place on the basis of a data processing agreement with Facebook (by Meta).

This analysis serves the optimal presentation and marketing of our website.

Facebook Ads (Advertising Manager)

We advertise this website on Facebook (by Meta) and other platforms through Facebook Ads.

We determine the parameters of the respective advertising campaigns. Facebook (by Meta) is responsible for the exact implementation, particularly regarding the placement of ads for individual users.

Unless otherwise stated for the individual technologies, data processing is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR.

Joint responsibility is limited to the collection of data and its transmission to Meta Platforms Ireland. Subsequent data processing by Meta Platforms Ireland is not covered by this agreement.

8. Social Media

8.1 Social Buttons from Facebook (by Meta), Instagram (by Meta)

Social buttons from social networks are used on our website.

These are integrated into the page only as HTML links, so no connection to the servers of the respective provider is established when accessing our website.

If you click one of the buttons, the website of the respective social network opens in a new browser window where you can click the Like or Share button, for example.

8.2 Our Online Presence on Instagram (by Meta)

If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, your data will automatically be collected and stored for market research and advertising purposes when visiting our online presences on the social media platforms mentioned above.

User profiles are created using pseudonyms and may be used to display advertisements within and outside the platforms that presumably match your interests.

Cookies are generally used for this purpose.

Instagram (by Meta) is a service of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”).

The information automatically collected by Meta Platforms Ireland about your use of our Instagram online presence is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

Further information regarding the processing of Insights data can be found from Meta.

Our service providers are located and/or use servers in the following countries for which the European Commission has established an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

Our service providers are also located and/or use servers in Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico.

No adequacy decision by the European Commission exists for these countries. Our cooperation with them is based on the standard data protection clauses of the European Commission.

9. Contact Options and Your Rights

9.1 Your Rights

As a data subject, you have the following rights:

pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us;
pursuant to Art. 16 GDPR, the right to request immediate correction of incorrect or completion of your stored personal data;
pursuant to Art. 17 GDPR, the right to request deletion of your personal data stored by us unless further processing is required:
- for exercising the right of freedom of expression and information;
- for compliance with a legal obligation;
- for reasons of public interest; or
- for the establishment, exercise, or defense of legal claims;
pursuant to Art. 18 GDPR, the right to request restriction of processing of your personal data;
pursuant to Art. 20 GDPR, the right to receive your personal data in a structured, commonly used, and machine-readable format or to request transmission to another controller;
pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority.

Right to Object

If we process personal data as explained above to safeguard our overriding legitimate interests within the framework of a balancing of interests, you may object to this processing with future effect.

If processing is carried out for direct marketing purposes, you may exercise this right at any time.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.

This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

9.2 Contact Options

If you have any questions regarding the collection, processing, or use of your personal data, or if you require information, correction, restriction, or deletion of data, as well as revocation of granted consent or objection to a particular use of data, please contact us directly using the contact details provided in our legal notice.